Autistic Women at Work: The Communication Stress Nobody Sees
A workday can contain another workload that never appears on the job description.
A work email arrives.
You read it once. Then again.
The words are easy. The problem is everything around them.
Was the short reply annoyed? Was “maybe” actually an instruction? Did your manager mean today when they said “when you get a chance”? Did your own response sound too direct?
Nobody looking at your screen can see any of this. To them, you are reading an email. But sometimes there is another task happening at the same time: working out how the interaction is supposed to be understood.
For some autistic women, that hidden work can become part of an ordinary working day.
1. The job can include a second job
Workplaces rarely run on literal language alone.
There are meetings where disagreement is softened instead of stated. Requests arrive disguised as suggestions. Feedback is wrapped in politeness. People expect you to know when a sentence matters more than it sounds.
And then there are the social expectations around the message itself.
How quickly should you answer? How much detail is too much? Was that joke actually a joke? Should you soften what you want to say?
None of these questions appear in the job description. Yet they can take real time and attention.
The National Autistic Society notes that autistic people can have different styles of social communication, including more direct or literal communication, and may find nonliteral language such as irony and sarcasm less straightforward. It also notes that autistic women and girls may be more likely to mask aspects of their natural communication style.
2. Masking can make difficulty almost invisible
This is part of what makes the experience of many autistic women easy to miss.
Someone may appear socially confident while doing a great deal of conscious work underneath.
Research on autistic camouflaging describes people consciously monitoring or changing their behaviour to fit expected social norms. Studies have associated camouflaging with effort, exhaustion, stress and negative effects on wellbeing.
Work is one of the settings where this can become particularly important.
A study of 262 autistic adults found that autistic women were more likely than autistic men to report camouflaging for conventional reasons, including getting by in formal settings such as work.
Research looking specifically at masking in the workplace found that autistic employees often described masking as a way of protecting themselves from negative social or employment consequences.
That can mean thinking not only about what you want to say, but about how you are saying it, how much emotion you are showing, whether your expression looks right, whether you have spoken for too long, and whether somebody might interpret your directness differently from how you intended it.
It is possible to become very good at this. Being good at it does not necessarily make it effortless.
3. Success at work does not mean communication is easy
An autistic woman can be highly competent, senior, articulate and professionally successful while still finding parts of workplace communication unusually demanding.
Research on autistic employees has documented camouflaging during job interviews because participants believed presenting themselves differently could improve their chances of employment. Participants also described the effort as stressful and exhausting.
Research on workplace disclosure also suggests autistic women may camouflage more, while social interaction has been reported as a particularly difficult aspect of employment by some autistic women.
The difficulty is therefore not adequately captured by asking whether someone can communicate. The better question is how much work that communication requires.
4. When the uncertainty follows you home
The message itself may take thirty seconds to read. The uncertainty can last much longer.
Maybe you replay the meeting. Maybe you wonder why somebody's reply became shorter. Maybe you rewrite an email five times because every version seems capable of sounding wrong in a different way. Maybe nothing bad happened at all, but you cannot tell.
That kind of uncertainty can be especially difficult because there is often no clear ending to it. There is no notification saying that they were annoyed or that you interpreted the message correctly. You simply move on to the next conversation.
5. Clear communication helps everyone
There is a practical reason that autism workplace guidance often recommends clear instructions and precise language.
The National Autistic Society lists adjustments such as using clear and precise communication, providing explicit instructions, agreeing expectations, putting feedback in writing, and avoiding unnecessary irony or sarcasm where these create difficulty.
Those changes remove ambiguity from work that needs to get done.
But workplaces are made of people, and people do not suddenly stop using hints, jokes, euphemisms, indirect criticism or vague messages because clarity would be preferable.
6. When Cuevera can help
If a message seems to contain more than its literal words, What They Mean gives you another reading of the message and its nearby context.
If you are writing something yourself, How I Sound lets you check how the wording may be received before you send it.
Not every message needs checking. The ones that leave you staring at the screen for ten minutes probably deserve an easier option.
Cuevera is available on the Chrome Web Store.
References
- National Autistic Society. Autism and communication.
- National Autistic Society. What support can I get at work?
- Cage E, Troxell-Whitman Z. Understanding the Reasons, Contexts and Costs of Camouflaging for Autistic Adults.
- Hull L, et al. Putting on My Best Normal: Social Camouflaging in Adults with Autism Spectrum Conditions.
- The workplace masking experiences of autistic, non-autistic neurodivergent and neurotypical adults in the UK.
- Research on autistic adults, camouflaging and job interviews.
- Research on autistic women, workplace disclosure and camouflaging.